Get 30% Discount for Your First Taxi Order

If you need to change or cancel your booking, the easiest way is to login to your booking administration. If you do not know your login details, follow the link for a forgotten password. You might also email us or give us a call.

Once you have completed the booking, you will be redirected to your profile to download a PDF confirmation or edit/pay for your booking. At the same time, an email confirmation is sent to your email, and the confirmation status is shown on the screen. If you did not receive a confirmation email, checking your spam folder to see if it’s in there is also good. Otherwise, you might give us your incorrect email address when you booked. If so, contact us; we’d gladly check your booking.

We count infants and children as part of your party. Under Czech law, children must be seated in appropriate child seats during standard transfers, which we provide free of charge. Please include the number of children in your party on your booking form so we can prepare accordingly. While taxis, including our transport service, are exempt from this requirement, we highly recommend using a child seat for safety.

Once you arrive, we will send you the driver's contacts, and the driver might also send you a message. Drivers usually wait up to a maximum of sixty minutes from your arrival time. If you need more time, you might add extra waiting when making a booking.